Our Facilities
The WWC Web network has been designed to accommodate clients demanding the highest quality network performance. There is a central focus on redundancy allowing our network to rapidly self-heal failures without interruptions to connectivity. At WWC Web, we own our infrastructure.
Our Datacenter access is strictly limited to technical staff. Electronic security systems control data center access and are accompanied by a full compliment of motion detecting security cameras which monitor the entire facility. Our DataCenter facility external walls are reinforced poured concrete. We are a fully managed facility, which means we have level 3 technicians on site 24 hours per day, allowing incident response times to be kept to a minimum.
Our power systems feature extensive fault tolerance and resilience at every layer. Incoming service is routed underground to a dedicated on-site transformer. This system routes to our automatic transfer switch which monitors power quality, and automatically transfers to our emergency generators in the event they are needed. Each facility is also protected by one or more Uninteruptable Power Supplies (UPS), featuring redundant battery cabinets and full maintenance bypass cabinets allowing for service and upgrades without interruption of power to our servers.
- We mean it when we say: Your site will stay up. And we back
it up with a 99.9% uptime guarantee. Many providers lease
their data centers, so they aren’t even in control of
your uptime.
- We use the best and most reliable brands: our data storage
is IBM, our network runs on Cisco, and our servers are based
on Intel and Sun Microsystems products.
- Our mission is to provide a versatile and dependable one-stop
online hosting and marketing shop for the small business entrepreneur,
and eliminate the need for you to deal with a host of different
online vendors. We don’t outsource any of our services.
- Many companies claim customer service is a top priority.
We prove it with live free phone support. Our average hold
time is currently less than 30 seconds. We challenge you to
find a competitor who has comparable hold times - or who will
even reveal theirs.
- WWC has been providing Internet services since the commercial
start of the Internet in 2003. When the dotcom market crashed,
we didn’t sell our customers to a larger company like
so many others. We stick with our customers.
- we’re confident that we have the industry’s
best price point, with more space, features and security than
any comparable competitor. Go ahead, look around. You’ll
see what we mean.
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