Acceptable Use Policy

1. Scope and responsibility

This policy applies to every website, domain, email account, shared or reseller hosting account, business hosting account, VPS, cloud server, dedicated server, and related service supplied by Web World Center. It forms part of our Terms and Conditions.

Customers are responsible for activity performed through their accounts, including activity by employees, contractors, application users, authorized contacts, and reseller customers. Resellers must communicate equivalent restrictions to their own customers and act promptly when Web World Center reports a violation.

2. Lawful and responsible use

Services must be used lawfully and in a way that does not damage other people, interfere with networks or systems, consume unreasonable shared resources, or expose Web World Center, its customers, registrars, data centers, or network providers to material security, legal, operational, or reputation risk.

Customers must comply with applicable laws in Pakistan, laws that validly apply where the service or customer operates, and relevant registrar, registry, data-center, and upstream network rules. A use that is legal in one location may still be restricted where it would violate another applicable requirement or create a serious platform risk.

3. Prohibited content and activity

The following are prohibited on or through all Web World Center services:

• Child sexual abuse material, child exploitation, grooming, or any sexual content involving a minor.
• Non-consensual intimate material, sexual exploitation, or adult or sexually explicit content.
• Phishing, credential theft, identity theft, impersonation, fraud, deceptive payment activity, or materially misleading schemes.
• Malware, ransomware, viruses, worms, botnets, backdoors, cryptojacking, malicious scripts, or infrastructure used to distribute or control them.
• Unauthorized access, password cracking, denial-of-service attacks, brute-force activity, network sniffing, spoofing, security scanning, or exploitation of systems without the owner's written authorization.
• Spam, mail bombing, deceptive email headers, address harvesting, or unsolicited bulk messaging.
• Pirated software, warez, unlawful streaming or downloads, or content that infringes copyright, trademark, privacy, confidentiality, or other enforceable rights.
• Credible threats, targeted harassment, stalking, doxxing, unlawful discrimination, incitement to violence, or material that unlawfully supports terrorism or violent extremist activity.
• Unlawful gambling, unlawful controlled substances, trafficking, weapons sales, or other goods and services prohibited by applicable law.
• Public or anonymous proxy services, open VPN relays, Tor exit nodes, IRC hosting, public file-exchange services, peer-to-peer or BitTorrent services, and cryptocurrency mining, unless Web World Center has expressly approved the specific use in writing where approval is legally and operationally possible.
• Mass scraping, automated scanning, or indexing that violates another party's rights or terms, bypasses access controls, or creates excessive load. Ordinary search-engine crawling of a public website is not prohibited by this clause.
• Use that attempts to conceal the source of prohibited activity, evade an imposed restriction, or help another person commit a prohibited act.

Security research, testing, or scanning is permitted only on systems the customer owns or is expressly authorized to test, within the approved scope, and without affecting shared infrastructure or third parties.

4. Shared, reseller, and business hosting fair use

Shared environments depend on customers using resources fairly. "Unlimited" or "unmetered" describes the applicable billing model; it does not permit unlimited computing load, storage of unrelated archives, or activity that reduces service quality for other customers. Published plan features remain subject to these operational safeguards.

• On shared and reseller hosting, a script or process must not sustain more than 20% server CPU for 50 seconds.
• On business hosting, a script or process must not sustain more than 35% server CPU for 60 seconds.
• On shared and reseller hosting, cron jobs must not run more frequently than once every 10 minutes, and no more than 3 cron jobs may run simultaneously.
• Stand-alone server processes, daemons, public download repositories, public file exchange, and storage used primarily for archives or off-server backups are not permitted on shared, reseller, or business hosting.
• Microsoft SQL Server databases are limited to 400 MB unless a written service specification states otherwise.
• Individual Linux mailboxes are limited to 2 GB and individual Windows mailboxes are limited to 500 MB unless a written service specification states otherwise.

WordPress caching, optimization, and security plugins may be used when they are compatible with the hosting environment. Web World Center may require a plugin, task, script, or configuration to be disabled or changed if it is defective, misconfigured, insecure, or creating excessive load.

5. VPS, cloud, and dedicated services

VPS, cloud, and dedicated services provide greater administrative control, but all prohibited-use, email, security, intellectual-property, and upstream-provider requirements in this policy still apply. Resource allocations and management responsibilities are those stated in the applicable order and service description.

Unless a managed task is expressly included, the customer is responsible for operating system and application updates, access control, configuration, monitoring, and security. Customers must not allow a server or IP address to be used for attacks, spam, malware, abusive public relays, or activity that damages network or IP reputation.

6. Email and messaging

Email must be transactional, individually requested, or sent to recipients who have given valid permission. Commercial messages must identify the sender accurately and provide a practical opt-out where required. Purchased, rented, harvested, or scraped address lists must not be used.

The following hourly fair-use limits apply unless a lower service or upstream limit is stated:

• Shared hosting: 50 outgoing messages per hosted account per hour.
• Reseller hosting: 50 outgoing messages per hosted account per hour.
• VPS hosting: 200 outgoing messages per server per hour.
• Cloud and dedicated servers: 500 outgoing messages per server per hour.

These limits do not authorize spam or bulk marketing. Phishing, spoofing, snowshoe techniques, mail bombing, repeated delivery to invalid recipients, and attempts to bypass filtering or rate controls are prohibited. Customers must configure appropriate sender authentication, including SPF, DKIM, or DMARC where supported and relevant.

7. Security and compromised services

Customers must use reasonable security measures, including strong credentials, current software, restricted administrative access, and prompt correction of known vulnerabilities. Credentials must not be shared publicly or stored insecurely.

If an account, website, mailbox, or server appears compromised, Web World Center may isolate it, restrict network or email access, reset credentials, disable affected components, or suspend the service while the risk is investigated and corrected. These protective actions do not mean that Web World Center accepted responsibility for the compromise.

8. Intellectual-property and abuse reports

A report should identify the complainant, the affected URL, domain, account, or IP address, the right or rule allegedly violated, and sufficient evidence for us to assess the matter. We may request proof of authority, ownership, identity, or a good-faith declaration before acting.

Where appropriate, Web World Center may forward the relevant report to the customer and allow a reasonable response or corrective action. A customer may provide counter-evidence, proof of authorization, or confirmation that the material has been removed. A report alone does not automatically establish a violation, and incomplete, misleading, or abusive notices may be rejected.

9. Investigation and enforcement

Web World Center is not required to pre-screen all customer content or continuously monitor every service. When we receive a credible report or detect a material risk, we may review relevant technical information, request an explanation, preserve evidence, and take action reasonably necessary to protect customers, systems, networks, and legal interests.

Depending on the evidence, severity, urgency, history, and practical risk, action may include:

• A warning or request to remove content, correct a configuration, secure an account, or reduce resource use.
• Rate limiting, traffic filtering, quarantine, disabling a script or mailbox, or restricting a specific function.
• Temporary suspension while the issue is investigated or corrected.
• Removal of prohibited material, service termination, or refusal of future service for serious, repeated, or deliberate violations.
• Cooperation with an upstream provider, registrar, registry, court, regulator, or law-enforcement authority where legally required or reasonably necessary.

Where practical and safe, we will provide notice and a reasonable opportunity to respond or correct the problem. Immediate restriction, suspension, removal, or termination may occur where there is child exploitation, an active attack, phishing, malware, fraud, a credible threat, serious service disruption, a valid legal requirement, an urgent upstream-provider demand, evidence-destruction risk, or another immediate danger.

Fees, refunds, termination, liability, and any exceptional recovery assistance are governed by our Terms and Conditions. Web World Center does not promise customer backups on any service. Customers must maintain current, independent backups outside the hosted service.

10. Reporting a concern

Send an abuse or policy report to [email protected] or use our contact page. Include the affected URL, domain or IP address, a description of the concern, timestamps where relevant, and supporting evidence such as message headers, logs, or screenshots.

Web World Center is not an emergency service. A person facing immediate danger should contact the appropriate emergency or law-enforcement authority. Personal information associated with a report is handled under our Privacy Policy.

11. Changes to this policy

We may update this policy to address legal, security, operational, or service changes. The current version and its revision date will be published on this page. Material changes may also be communicated through the customer account, email, or another appropriate notice. Continued use after an updated policy takes effect is subject to the updated policy, to the extent permitted by applicable law.